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We accept returns within 30 days from the delivery date. Items must be unused, in original packaging, and include the invoice. Certain items, such as customized products, perishable goods, and clearance items, are not eligible for returns—please check the product page for details. For non-quality-related returns, the return shipping cost will be borne by the buyer. If an item has quality issues or shipping damage, please contact customer service within 30 days with clear photos or videos as proof. Upon verification, we will offer a replacement at no additional shipping cost. Exchanges are limited to the same model or an equivalent item. If the same item is unavailable, customers may opt for a refund or select a different product.

We offer a 1 days warranty for eligible products, covering manufacturing defects and non-human damages. To claim a warranty, please provide order details and a description of the issue, and we will assist with repairs or part replacements. The warranty does not cover human-caused damage, normal wear and tear, or unauthorized repairs or modifications. For detailed warranty terms, please check the product page or contact customer service.