westernprint GmbH

Shipping charges shall be computed and presented to buyers prior to order confirmation. Final delivery rates are determined by the shipping destination, alongside the ordered items’ category, dimensions, weight, quantity, and the shipping options available for the respective order. If free shipping applies to specific goods or a full order, such terms will be prominently displayed before customers proceed to checkout. All supplementary surcharges—such as fees for premium shipping services or deliveries to remote locations—will also be disclosed to buyers before they finalize their orders.

Merchandise will be packed and dispatched once payment verification and order approval are finished. Shipments will be sent to the shipping address the buyer submits at checkout, and buyers bear full accountability for submitting thorough, error-free delivery details. Goods will be delivered either by the seller’s own logistics team or external courier partners appointed by the seller. Estimated transit timelines are shown prior to order confirmation; these timeframes are subject to fluctuations caused by destination location, courier capacity, national holidays, customs clearance formalities (if relevant), and unforeseen events beyond the seller’s jurisdiction. Ownership of loss or deterioration risks for items transfers to the buyer the moment the buyer, or any buyer-authorised third party excluding the courier, takes physical possession of the goods. Should the package arrive with obvious external damage, buyers are advised to reject acceptance if feasible, or promptly notify both the courier and seller of the issue alongside photographic evidence and corresponding delivery paperwork. In cases where delivery fails due to inaccurate buyer-provided details, the recipient being unavailable, unreasonable refusal to accept the package, or failure to pick up goods within the courier’s designated holding window, the seller reserves the right to levy extra fees for redelivery, warehousing and return shipping, in compliance with local governing regulations.

Prices shown on the platform at checkout will clearly indicate whether relevant taxes are included or excluded. Where necessary, all levies applicable to your order – including VAT, sales tax, import tariffs and customs administrative charges – will be calculated and presented to buyers prior to order confirmation. Shipments bound for EU territories are subject to VAT levied in compliance with EU-wide and local national tax legislation. For orders shipped to destinations outside the EU, buyers shall bear all customs duties, import taxes, clearance surcharges and other local governmental fees imposed by the receiving country, unless the platform specifies alternative arrangements. The seller shall not be held liable for shipment hold-ups or extra expenses stemming from customs inspections, tax audits or import restrictions enforced in the buyer’s receiving country.

The Seller shall handle the Buyer’s personal data solely to fulfill relevant objectives: order administration, shipment arrangement, after-sales support, return and refund handling, compliance with legal requirements, and the execution of the sales agreement. Personal information will only be passed on to third-party service partners participating in order fulfillment – including payment processors, logistics couriers, customer support agencies and marketplace operators – when such sharing is indispensable and compliant with prevailing data protection legislation. The Seller implements appropriate technical and organisational safeguards to shield the Buyer’s data from unauthorised entry, loss, improper use, modification or unauthorised disclosure. All buyer personal details are treated confidentially and will never be resold to external third parties. Pursuant to relevant data protection regulations, Buyers are entitled to exercise statutory rights over their personal information, such as the right to view, correct, erase, limit the processing of their data, and lodge an objection against data processing where applicable.

Si vous changez d’avis
Vous avez 14 jours pour retourner vos produits. Les frais de retour seront à votre charge. Vous serez remboursé au plus tard 14 jours après la réception par le marchand de votre décision de vous rétracter. Veuillez noter que le marchand peut suspendre votre remboursement jusqu'à réception des produits ou de la preuve de renvoi des produits retournés, la date la plus proche étant retenue. Si vous disposez toujours de l'emballage d'origine, merci de l'utiliser pour renvoyer votre produit.

Comment retourner un produit?
C'est facile! Rendez-vous dans "Mes commandes" et cliquez sur "retourner mon produit" pour avoir les instructions de retour.

Seller: westernprint GmbH Legal form: Schenkendorfstraße 45, 46047 Oberhausen Registry code: HRB 38060 VAT number: DE369060880 westernprint GmbH operates as an autonomous commercial vendor on the marketplace. This Seller retains full accountability for all product sales, order processing, after-sales support related to its goods, return and refund administration, as well as the enforcement of its own General Sales Terms and Conditions. If buyers have inquiries concerning orders, shipment statuses, returns, reimbursements, warranty requests or product specifications, they shall reach out to the Seller via the platform’s internal chat or customer support channels, unless alternative contact channels are explicitly stated on the site. In compliance with prevailing consumer protection and e-commerce legislation, the Seller commits to furnishing precise details covering its merchandise, pricing, shipping terms, tax regulations, return policies and statutory warranties.