ImediaGroup

Shipping zones & costs: We ship to [Italy / France / Spain / EU mainland]. Shipping costs are calculated per the rate grid configured in our ManoMano account. [Free shipping over €500.]

Dispatch time: Orders placed before [2:00 PM CET] on a business day are dispatched within [1–2 business days]. Orders are shipped Monday to Friday, excluding public holidays. Delivery time: Estimated delivery is [2–5 business days] after dispatch, depending on the destination. Carriers: Shipments are handled by tracked couriers ([GLS / FEDEX]). A tracking number is uploaded to the order as soon as the parcel is collected. Packaging: All appliances ship in their original manufacturer packaging, protected for transport. Oversized/heavy items (e.g. treadmills, walking pads) may be delivered on a [curbside / ground-floor] basis. Damaged in transit: If a parcel arrives visibly damaged, the customer should note it on the delivery slip and contact us within [48 hours] so we can arrange a replacement or refund.

Legal entity: Imedia Group D.o.o., registered in Slovenia, VAT number SI87113562 VAT: All prices include VAT at the applicable rate. A valid invoice is issued for every order and made available to the customer. Data protection: Customer data is processed only to fulfil orders and provide after-sales support, in full compliance with the GDPR (EU 2016/679). We never share personal data with third parties except carriers for delivery purposes. Payment security: All payments are processed through ManoMano's secure platform. We do not collect or store customers' payment-card details.

Data protection: Customer data is processed only to fulfil orders and provide after-sales support, in full compliance with the GDPR (EU 2016/679). We never share personal data with third parties except carriers for delivery purposes. Payment security: All payments are processed through ManoMano's secure platform. We do not collect or store customers' payment-card details.

Si vous changez d’avis
Vous avez 14 jours pour retourner vos produits. Les frais de retour seront à votre charge. Vous serez remboursé au plus tard 14 jours après la réception par le marchand de votre décision de vous rétracter. Veuillez noter que le marchand peut suspendre votre remboursement jusqu'à réception des produits ou de la preuve de renvoi des produits retournés, la date la plus proche étant retenue. Si vous disposez toujours de l'emballage d'origine, merci de l'utiliser pour renvoyer votre produit.

Comment retourner un produit?
C'est facile! Rendez-vous dans "Mes commandes" et cliquez sur "retourner mon produit" pour avoir les instructions de retour.

IMEDIA GROUP D.O.O. is a European distributor of smart home appliances and consumer electronics, based in Slovenia, serving customers across the EU. We are an authorized reseller for leading brands including Jimmy, Narwal, Yesoul, KingSmith, Etoe and the Xiaomi ecosystem — offering cordless and robot vacuum cleaners, wet-and-dry cleaners, air purifiers, fitness equipment (walking pads, exercise bikes) and projectors. Registered office: [IMEDIA GROUP D.O.O., Industrijska Cesta 4 5000 Nova Gorica, Slovenia].