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- Mathilde
Les locaux de cette entreprise sont situés à Kołobrzeg, Pologne
Parole de marchand
We are a European manufacturer of children's products operating on the international market. Our company specializes in the production and sale of high-quality foam products. Our offer is aimed at parents who care about the well-being of their children. Because customer satisfaction is our priority, we ensure that the quality of the products we offer is at the highest level.
Conditions de vente
The shipping fee to France is €9.99 per order, regardless of the size or weight of the parcel.
Orders are processed within 1–3 business days after payment confirmation. Delivery time to France is usually 3–7 business days depending on the carrier and destination. Customers will receive a tracking number once the order has been dispatched. Shipping fees are non-refundable in case of return, unless the return results from a fault of the Seller.
All prices displayed on the website include applicable taxes, unless stated otherwise. For international orders, additional customs duties or import taxes may apply depending on the destination country’s regulations. Such charges are the responsibility of the Customer. The Seller is not liable for any delays or additional costs resulting from customs procedures.
The Seller ensures the protection of personal data in accordance with applicable data protection laws (GDPR). All personal and payment information is processed through secure and encrypted connections. Customer data is used solely for order processing and communication related to the purchase. The Seller does not share personal data with third parties, except where required by law or for order fulfillment purposes (e.g., courier services).
Si vous changez d’avis
Vous avez 14 jours pour retourner vos produits. Les frais de retour seront à votre charge. Vous serez remboursé au plus tard 14 jours après la réception par le marchand de votre décision de vous rétracter. Veuillez noter que le marchand peut suspendre votre remboursement jusqu'à réception des produits ou de la preuve de renvoi des produits retournés, la date la plus proche étant retenue. Si vous disposez toujours de l'emballage d'origine, merci de l'utiliser pour renvoyer votre produit.
Comment retourner un produit?
C'est facile! Rendez-vous dans "Mes commandes" et cliquez sur "retourner mon produit" pour avoir les instructions de retour.
Seller Name: Mathilde Registered Address: Witkowice 1, 78-100, Kołobrzeg, Poland Tax Identification Number (VAT): PL6711867819 Email: marketplace@mathilde.best Phone: +48 883 333 022 Customer Service Hours: Monday–Friday, 8:00–15:00 The Seller operates in accordance with applicable consumer protection and e-commerce laws. All inquiries regarding orders, returns, or product information should be directed to the contact details provided above.
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