sellBEST

Shipping costs are calculated based on the delivery destination, size, and weight of the product. The final shipping cost is displayed during checkout before order confirmation. In some cases, free shipping may be offered depending on the promotion or order value. Additional charges may apply for remote areas or special delivery conditions. For international deliveries outside the European Union, customs duties and import taxes may apply and are the responsibility of the customer.

Orders are processed within 1–3 business days after payment confirmation. Estimated delivery time is between 2–10 business days depending on the destination country and carrier. Delivery is carried out by third-party logistics providers. The seller is not responsible for delays caused by the carrier, customs procedures, or force majeure events. The customer is responsible for providing correct delivery information. Incorrect data may result in delays or additional costs. If the package is not collected and returned to the seller, the seller reserves the right to cancel the order. In case of visible damage to the package upon delivery, the customer should report it to the courier and contact the seller immediately.

All prices displayed on the platform include applicable VAT, unless stated otherwise. The seller issues invoices or fiscal receipts for all orders. The applicable VAT rate is determined based on the delivery country and in accordance with European Union tax regulations. For cross-border transactions within the EU, VAT is calculated according to OSS (One Stop Shop) rules where applicable. The customer is responsible for any additional customs duties or import taxes in case of deliveries outside the European Union.

The seller ensures appropriate technical and organizational measures to protect personal data and transaction security. All personal data is processed in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). Customer data is used solely for the purpose of order processing, delivery, and customer service. The seller does not share personal data with third parties, except when necessary to fulfill the order (e.g. logistics providers, payment operators). Secure payment methods are used to ensure safe transactions. Customers have the right to access, correct, or request deletion of their personal data at any time by contacting the seller.

Si vous changez d’avis, les retours sont gratuits!
Vous avez 14 jours pour retourner vos produits. Vous serez remboursé au plus tard 14 jours après la réception par le marchand de votre décision de vous rétracter. Veuillez noter que le marchand peut suspendre votre remboursement jusqu'à réception des produits ou de la preuve de renvoi des produits retournés, la date la plus proche étant retenue. Si vous disposez toujours de l'emballage d'origine, merci de l'utiliser pour renvoyer votre produit.

Comment retourner un produit?
C'est facile! Rendez-vous dans "Mes commandes" et cliquez sur "retourner mon produit" pour avoir les instructions de retour.

SELLBEST Sp. z o.o. Urzędowska 547A 23-204 Kraśnik Poland VAT ID (NIP): PL7151958118 REGON: 54258473100000 Email: kontakt@sellbest.pl Phone: +48 456 455 010 The seller operates in compliance with applicable European Union and Polish laws regarding e-commerce, consumer protection, and data protection. All products offered are compliant with EU safety standards where applicable. The seller is responsible for customer service, order fulfillment, returns, and complaint handling. Customers may contact the seller via email for any inquiries related to orders, returns, or complaints.