ZHIWEIP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ

Standard delivery is FREE on all orders. Orders are processed within 1-2 business days.

We ship from our warehouse in Poland (Wrocław). Estimated delivery time: - Poland: 1-3 business days - European Union: 3-7 business days Shipping method: - Courier (DPD, InPost, DHL, etc.) Tracking: All orders include tracking. A tracking number will be provided after dispatch. Dispatch: Orders placed before 12:00 PM (CET) on business days are typically shipped the same day. Orders placed after this time or on weekends/holidays will be shipped the next business day. Returns: Returns accepted within 14 days of delivery. Buyer pays return shipping.

VAT and Taxes Information: All prices displayed on our store include Polish Value Added Tax (VAT) where applicable. For B2C (Business-to-Consumer) orders: - Orders shipped within Poland are subject to the standard Polish VAT rate (currently 23%). - For cross-border deliveries within the European Union, VAT is applied based on the destination country's local tax rate in accordance with the EU One-Stop Shop (OSS) scheme. For B2B (Business-to-Business) orders: - If a valid EU VAT number is provided at checkout, the VAT exemption (reverse charge mechanism) will apply. - Our company details for invoicing: Company Name: ZHIWEIP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ Tax ID (NIP): 89719718163 Address: ul. Stanisława Leszczyńskiego 4, lok. 25, 50-078 Wrocław, Poland.

Data Protection and Privacy Policy: We are committed to protecting the security and confidentiality of our customers' personal data. 1. Data Collection: We only collect personal information (such as name, address, email, and phone number) necessary to process and deliver your orders. 2. Data Usage: Your data is used strictly for order fulfillment, customer service, and legal obligations. We do not sell or rent your personal data to third parties. 3. Payment Security: All transactions are processed through secure, encrypted payment gateways. We do not store your full credit card information on our servers. 4. Data Sharing: We only share necessary information with trusted third-party logistics partners (such as courier companies) to ensure your order is delivered successfully. 5. Your Rights: In compliance with GDPR, you have the right to access, correct, or request the deletion of your personal data. For any questions regarding your data or security, please contact our customer service team.

Si vous changez d’avis
Vous avez 14 jours pour retourner vos produits. Les frais de retour seront à votre charge. Vous serez remboursé au plus tard 14 jours après la réception par le marchand de votre décision de vous rétracter. Veuillez noter que le marchand peut suspendre votre remboursement jusqu'à réception des produits ou de la preuve de renvoi des produits retournés, la date la plus proche étant retenue. Si vous disposez toujours de l'emballage d'origine, merci de l'utiliser pour renvoyer votre produit.

Comment retourner un produit?
C'est facile! Rendez-vous dans "Mes commandes" et cliquez sur "retourner mon produit" pour avoir les instructions de retour.

Legal Company Information: Company Name: ZHIWEIP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ Legal Form: Limited Liability Company (Sp. z o.o.) Registered Address: ul. Stanisława Leszczyńskiego 4, lok. 25, 50-078 Wrocław, Poland Country of Registration: Poland Tax and Registration Details: VAT ID (NIP): 89719718163 National Business Registry Number (REGON): 544683029 KRS Number (Court Register): 0001238162 Management Board: President of the Board (Prezes Zarządu): ZHIWEI HUANG Primary Business Activity: Wholesale and retail of IT and telecommunication equipment, household appliances, and related maintenance services. Contact Information: For official inquiries, invoices, or B2B tax matters, please contact us via the ManoMano messaging system.