WXINYUU SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ

Standard Delivery Fees: - InPost Paczkomat (Parcel Locker): 12.99 PLN - Courier Delivery (DPD / InPost / DHL): 15.99 PLN - Cash on Delivery (COD) service fee: +3.00 PLN Free Shipping: - Free standard delivery for all orders over 200.00 PLN.

1. Processing Time: All orders are processed and dispatched within 1-2 business days (Monday to Friday). 2. Delivery Time: Standard delivery within Poland takes 1-3 business days after dispatch. 3. Carriers: We ship using InPost (Paczkomaty), DPD, or DHL courier services. 4. Tracking: A tracking number will be sent to your email address as soon as the order is shipped. 5. Shipping Area: We currently ship to addresses within Poland only. 6. Inspection: Please inspect the package upon delivery. Any visible damages must be reported to the courier and our customer service within 48 hours.

Tax Information: Our company is registered in Poland and operates under the European Union VAT regulations. - VAT invoices are issued for all purchases. - The prices displayed on the platform include the standard Polish VAT rate (23%) for consumer purchases (B2C). - B2B customers (with a valid EU VAT number) may be eligible for reverse-charge VAT (0%) on cross-border transactions within the EU. Please contact our customer service to provide your VAT ID. Company Details for Invoicing: Company Name: WXINYUU SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ NIP (Tax ID): 8971971348 Address: ul. Stanisława Leszczyńskiego 4, lok. 25, 50-078 Wrocław, Poland

Security and Confidentiality Policy: We take the security of your personal data and transactions very seriously. 1. Data Protection (GDPR): We process your personal data in strict compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR). Your personal information (name, address, email, phone number) is collected solely for the purpose of fulfilling your order, shipping, and customer support. 2. Secure Transactions: All payment transactions are processed through secure, encrypted payment gateways. We do not store or have access to your full credit card details. 3. Confidentiality: We do not sell, rent, or share your personal information with third parties, except for our trusted logistics partners (e.g., courier services) strictly necessary to deliver your order. 4. Data Retention: Your data is retained only as long as necessary for accounting and legal compliance purposes in accordance with Polish law. 5. Your Rights: You have the right to access, correct, or request the deletion of your personal data at any time. To exercise these rights, please contact our customer service team.

Si vous changez d’avis
Vous avez 14 jours pour retourner vos produits. Les frais de retour seront à votre charge. Vous serez remboursé au plus tard 14 jours après la réception par le marchand de votre décision de vous rétracter. Veuillez noter que le marchand peut suspendre votre remboursement jusqu'à réception des produits ou de la preuve de renvoi des produits retournés, la date la plus proche étant retenue. Si vous disposez toujours de l'emballage d'origine, merci de l'utiliser pour renvoyer votre produit.

Comment retourner un produit?
C'est facile! Rendez-vous dans "Mes commandes" et cliquez sur "retourner mon produit" pour avoir les instructions de retour.

Detailed Seller Information & Legal Entity: Company Name: WXINYUU SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ Legal Form: Limited Liability Company (Sp. z o.o.) Registered Address: ul. Stanisława Leszczyńskiego 4, lok. 25, 50-078 Wrocław, Poland KRS (Company Registration Number): 0001238434 NIP (EU VAT ID): 8971971348 REGON: 544611745 Management Board: President of the Board: XINYU WU Contact Information: We are committed to providing excellent customer service. For any inquiries regarding orders, products, or legal matters, please contact us: - Email: TrystanWatersuczkp@outlook.com - Operating Hours: Monday to Friday, 9:00 AM - 5:00 PM (CET) Tax & Invoicing: All prices include Polish VAT (23%). For B2B transactions requiring a VAT invoice, please contact our support team with your EU VAT ID before placing the order.