KINGOFBRICKS HandelsgmbH

Shipping costs will be calculated and presented to buyers prior to order confirmation. Final delivery charges are determined by the shipping address, along with the category, dimensions, weight and volume of purchased items, plus the shipping options available for your order. Items or orders eligible for complimentary shipping will be clearly marked at checkout. All extra surcharges, such as fees for premium delivery services or shipments to remote regions, will also be visible before buyers complete their order submission.

We will pack and dispatch all orders only once payment is verified and the order is officially accepted. Goods will be delivered to the shipping address the buyer fills in when placing the order, and buyers must guarantee all shipping details are full and error-free. Deliveries are carried out either by ourselves or independent logistics partners we cooperate with. Estimated delivery timelines are visible before you confirm your order, yet these timeframes may change due to destination location, courier capacity, public holidays, customs clearance formalities (if applicable), and unforeseen events beyond our control. Once you or your authorised representative (excluding the delivery courier) take physical possession of the goods, all risks of loss or damage to the items transfer to you. If the package shows obvious external damage on arrival, you may reject acceptance if possible. Otherwise, notify both the courier and us of the damage immediately, and supply photos and relevant delivery paperwork as supporting evidence. In cases where delivery fails because you submitted wrong address information, were unavailable to receive the package, unreasonably declined acceptance, or failed to pick up the parcel within the courier’s storage period, we reserve the right to charge you for extra redelivery, warehousing and return fees to the extent allowed by local laws.

Whether prices displayed include relevant taxes will be indicated clearly on the Platform at checkout. All applicable levies such as VAT, sales tax, import tariffs and customs charges will be calculated and shown to buyers before they finalise orders where necessary. Shipments bound for EU territories are subject to VAT charged in compliance with EU directives and local national tax regulations. For deliveries to countries outside the EU, buyers shall bear all customs duties, import taxes, clearance surcharges and other mandatory local fees of the receiving nation, unless the Platform specifies otherwise. The Seller shall not be liable for delivery hold-ups or extra expenses arising from customs clearance processes, fiscal inspections and import restrictions enforced in the buyer’s destination country.

The Seller commits to handling the Buyer’s personal data solely to carry out order administration, shipment arrangements, customer support, return and refund handling, statutory compliance duties, and fulfilment of the sales contract. Personal information will only be passed to third-party service partners participating in order fulfilment — including payment service suppliers, logistics couriers, customer support agents and platform operators — when such transfer is essential and complies with local data protection regulations. The Seller implements appropriate technical and internal management safeguards to secure the Buyer’s personal data from unauthorised access, loss, improper use, modification or unauthorised disclosure. All buyer personal details are treated confidentially and will never be sold to external third parties. Buyers are entitled to exercise all data subject rights granted under relevant data protection laws, such as the right to access, correct, erase, limit the processing of, or object to the handling of their personal data where legally permitted.

Si vous changez d’avis
Vous avez 14 jours pour retourner vos produits. Les frais de retour seront à votre charge. Vous serez remboursé au plus tard 14 jours après la réception par le marchand de votre décision de vous rétracter. Veuillez noter que le marchand peut suspendre votre remboursement jusqu'à réception des produits ou de la preuve de renvoi des produits retournés, la date la plus proche étant retenue. Si vous disposez toujours de l'emballage d'origine, merci de l'utiliser pour renvoyer votre produit.

Comment retourner un produit?
C'est facile! Rendez-vous dans "Mes commandes" et cliquez sur "retourner mon produit" pour avoir les instructions de retour.

Seller: KINGOFBRICKS HandelsgmbH Legal form: Grinzingerstraße 137/1/11, 1190 Wien Registry code: FN 539396 f VAT number: ATU75865609 KINGOFBRICKS HandelsgmbH operates as an autonomous professional merchant on this Platform. The company takes full accountability for product sales, order handling, product-related customer support, return and refund procedures, as well as the enforcement of its own General Sales Terms and Conditions. If buyers hold any inquiries about orders, shipping, returns, reimbursements, warranty applications or product specifications, they shall reach out to the Seller via the Platform’s internal message centre or customer support functions, unless alternative contact channels are explicitly posted on the Platform. The Seller guarantees that all published details covering merchandise, pricing, delivery rules, tax provisions, return policies and statutory consumer warranties shall be factually correct, fully complying with prevailing consumer protection and e-commerce legislation.