GEORGIANA RETAIL S.R.L.

Delivery zones: Mainland France + EU countries Remote areas / overseas: additional surcharge may apply PO Box: not available Processing time: 3–5 business days Customs duties (outside EU): buyer's responsibility

Carriers: DPD / Colissimo / GLS Delivery time: Standard 3–5 days, Express 1–2 days (from dispatch) Tracking: provided via email after dispatch Missed delivery: carrier will leave notice; relay point parcels held 5–7 days Delays: not liable for carrier strikes, weather, incorrect address, or customs Damaged/lost parcel: contact us immediately; replacement or refund offered Incorrect address: buyer responsible; reshipping fees may apply Contact: ccmzkeedr89@outlook.com

VAT: All product prices displayed include VAT at the applicable Romanian rate. VAT exemption: Not applicable for B2B sales within the EU without a valid VAT number. Please provide your VAT ID at checkout. Import duties / customs: For deliveries outside the EU, any customs duties, import taxes, or brokerage fees are the sole responsibility of the buyer. We are not liable for these additional charges. Tax invoice: A detailed VAT invoice is sent via email upon order confirmation. Price changes: We reserve the right to adjust prices and applicable taxes in case of regulatory changes. The tax rate applied is that in effect on the order date.

Data encryption: All transactions and personal data are secured via SSL/TLS encryption. Payment security: We do not store any credit card or payment details. Payments are processed through ManoMano's secure payment gateway. Data usage: Your personal information is used solely for order processing, delivery, and customer support. We do not sell or share your data with third parties for marketing purposes. Data retention: We retain order data as required by applicable tax and commercial laws, and delete it thereafter upon request. Your rights: You have the right to access, correct, or delete your personal data at any time. For any request, contact us at: ccmzkeedr89@outlook.com Cookies: The platform uses cookies for functionality and analytics. You may manage cookie preferences in your browser settings.

Si vous changez d’avis
Vous avez 14 jours pour retourner vos produits. Les frais de retour seront à votre charge. Vous serez remboursé au plus tard 14 jours après la réception par le marchand de votre décision de vous rétracter. Veuillez noter que le marchand peut suspendre votre remboursement jusqu'à réception des produits ou de la preuve de renvoi des produits retournés, la date la plus proche étant retenue. Si vous disposez toujours de l'emballage d'origine, merci de l'utiliser pour renvoyer votre produit.

Comment retourner un produit?
C'est facile! Rendez-vous dans "Mes commandes" et cliquez sur "retourner mon produit" pour avoir les instructions de retour.

Company Name: GEORGIANA RETAIL S.R.L. Registered Office: Bucuresti Sectorul 3, Strada NERVA TRAIAN, Nr. 27-33, BIROU 6, Scara B, Etaj 1, Romania Trade Register Number: J2025093448001 EUID: ROONRC.J2025093448001 Unique Registration Code (CUI): 53027112 VAT Identification Number: RO53027112 Main Activity: 4771 – Retail sale of clothing Contact Email: ccmzkeedr89@outlook.com Contact Phone: Available upon request via platform messaging Legal Representative: Stefania Carmen Chitu – Director Tax Authority: Agenția Națională de Administrare Fiscală (ANAF), Romania Tax Compliance: All prices displayed include VAT at the applicable Romanian rate. We issue VAT invoices for all orders. For B2B clients within the EU, VAT may be reverse-charged upon provision of a valid EU VAT number.