CE SUPPLY

1. Shipping origin All orders are prepared and dispatched from the seller's registered office: 64 Rue Waldeck-Rousseau, 69006 Lyon, France. 2. Delivery area Delivery is available within the European Union, subject to product, carrier and marketplace restrictions. Certain remote areas, islands or bulky furniture deliveries may require additional handling time or may be unavailable if no suitable carrier service exists. 3. Dispatch and delivery time The standard dispatch time is 3-5 business days from order confirmation and payment validation. Estimated delivery dates shown on the marketplace are indicative and may vary due to carrier capacity, customs or cross-border logistics, public holidays, weather events or force majeure.

4. Delivery costs Delivery charges, if any, are shown before order confirmation. Where the marketplace offers promotional shipping, the applicable marketplace conditions apply. 5. Customer obligations The customer must provide a complete and accurate delivery address, telephone number and any access information required for delivery. For bulky furniture or garden equipment, the customer must ensure that access, lift dimensions, stairways and delivery restrictions are suitable for the item ordered. 6. Damaged or missing parcels If a parcel arrives visibly damaged, the customer should report the issue to the carrier where possible and contact the seller promptly through the marketplace with photographs of the parcel and product. For quality issues, damage during delivery, incorrect products or missing parts, return or replacement shipping costs are borne by the seller in accordance with applicable law

1. Seller tax information Chic Elegance Boutique is registered in France with SIREN 940 346 745 and VAT number FR14940346745. Prices shown to consumers include VAT where applicable, unless the marketplace expressly indicates otherwise. Invoices and payment records are issued or made available through the marketplace system according to the applicable platform process. 2. Product categories The seller markets home goods, garden tools and furniture within the European Union. Product listings specify product dimensions, materials, intended use and any particular warnings or installation requirements where relevant. 3. General product safety The seller aims to place only safe products on the EU market and to provide clear product information, instructions and warnings where needed for safe and intended use. Products are not intended for professional installation, industrial use, or use by children unless expressly stated in the product listing.

4. Furniture and home goods Customers must assemble and use furniture and home goods in accordance with the supplied instructions and weight/load limits where provided. Wall-mounted or suspended products must be installed with fixings suitable for the customer's wall type. The customer is responsible for ensuring safe installation where installation is not provided by the seller. 5. Garden tools Garden tools must be used only for their intended purpose and with appropriate personal protective equipment where relevant. Customers should keep tools away from children and inspect them before each use. 6. Product incidents and recalls If a customer identifies a safety concern, accident, serious defect or potential product risk, they should stop using the product and contact the seller immediately with the order number, photographs and a description of the issue. Where required, the seller will cooperate with the marketplace, authorities and economic operators to investigate incidents, provide remedies and communicate recall or corrective action information.

Si vous changez d’avis
Vous avez 14 jours pour retourner vos produits. Les frais de retour seront à votre charge. Vous serez remboursé au plus tard 14 jours après la réception par le marchand de votre décision de vous rétracter. Veuillez noter que le marchand peut suspendre votre remboursement jusqu'à réception des produits ou de la preuve de renvoi des produits retournés, la date la plus proche étant retenue. Si vous disposez toujours de l'emballage d'origine, merci de l'utiliser pour renvoyer votre produit.

Comment retourner un produit?
C'est facile! Rendez-vous dans "Mes commandes" et cliquez sur "retourner mon produit" pour avoir les instructions de retour.

1. Legal identity Business name: Chic Elegance Boutique. Legal form: Societe a responsabilite limitee (single-member SARL). SIREN: 940 346 745. RCS: R.C.S. Lyon. VAT number: FR14940346745. 2. Registered office and shipping address Registered office: 64 Rue Waldeck-Rousseau, 69006 Lyon, France. Shipping origin for marketplace orders: 64 Rue Waldeck-Rousseau, 69006 Lyon, France. 3. Contact details Customer service email: lucaswang@ceboutiquefr.com. Telephone: +33 6 38 33 50 27. Customers may also contact the seller through the marketplace messaging system for order-specific requests. 4. Business activity The seller supplies home goods, garden tools and furniture to consumers in the European Union through online marketplace channels. 5. Customer service commitments The seller will handle customer requests in good faith and aims to respond within a reasonable time through the marketplace messaging system or by email. For after-sales requests, customers should provide the order number, product reference, description of the issue and photographs where relevant. 6. Marketplace context Where purchases are made on a marketplace, the marketplace's order, payment and messaging tools may apply in addition to this seller information. These details do not reduce any mandatory consumer rights under EU or national law.