Vitushop UG

SHIPPING POLICY 1. Delivery Area We deliver within Germany and to the following EU countries: France, Poland, Czech Republic, Slovakia, Austria, Netherlands, Belgium, Luxembourg, Denmark, Sweden, Finland, Estonia, Latvia, Lithuania. 2. Shipping Costs Standard shipping: €4.99 per order Free shipping: on orders over €49.00 3. Delivery Time Delivery within 2–5 working days after payment confirmation. 4. Shipping Carrier We ship via DHL / GLS. 5. Tracking A tracking number will be provided for all orders.

Shipping Terms: Orders are processed within 1-2 business days after payment confirmation. Delivery takes 2-5 business days via DHL/GLS. A tracking number will be provided for all orders. Please ensure your shipping address is correct at checkout. We ship Monday to Friday, excluding public holidays.

All prices shown on our products include the statutory German Value Added Tax (VAT) at the applicable rate (currently 19% for standard-rated goods). For cross-border EU deliveries, the VAT rate of the destination country may apply where applicable.

1. Product Safety Compliance All products sold comply with applicable EU safety standards and regulations. Products requiring CE marking are CE-certified and compliant with the relevant EU directives. 2. Electrical and Electronic Equipment (WEEE) For products falling under the scope of the German Electrical and Electronic Equipment Act (ElektroG), we are registered with the Stiftung Elektro-Altgeräte Register (EAR). Our WEEE registration number will be provided upon request. 3. Packaging Act (Verpackungsgesetz) We are registered with the LUCID register of the Central Agency Packaging Register (Zentrale Stelle Verpackungsregister) in compliance with the German Packaging Act. 4. Product Safety Contact For any product safety inquiries, please contact us via our customer service email.

Si vous changez d’avis, les retours sont gratuits!
Vous avez 14 jours pour retourner vos produits. Vous serez remboursé au plus tard 14 jours après la réception par le marchand de votre décision de vous rétracter. Veuillez noter que le marchand peut suspendre votre remboursement jusqu'à réception des produits ou de la preuve de renvoi des produits retournés, la date la plus proche étant retenue. Si vous disposez toujours de l'emballage d'origine, merci de l'utiliser pour renvoyer votre produit.

Comment retourner un produit?
C'est facile! Rendez-vous dans "Mes commandes" et cliquez sur "retourner mon produit" pour avoir les instructions de retour.

SELLER INFORMATION Company Name: Vitushop UG (haftungsbeschränkt) Legal Form: Gesellschaft mit beschränkter Haftung (Limited Liability Company) Commercial Register: Amtsgericht Hamburg Registration Number: HRB 184661 Registered Office: Hamburg, Germany Business Address: Cremon 11 20457 Hamburg Germany Managing Director: Roberts Jansons (born 19 June 1974, Riga, Latvia) Share Capital: €550.00 Company Purpose: Trade in all kinds of goods, in particular household goods via digital platforms and e-commerce channels, as well as services such as coaching, consulting, and customer service in the field of online retail. VAT Identification Number (VAT-ID): DE366675746 Tax Number (Steuernummer): HRB184661 Contact Email: jpssthsgz97886@outlook.com Contact Phone: +491832794659