Kviflon Lighting

Shipping Fees We offer free standard shipping on all orders. For remote areas or islands, additional shipping fees may apply depending on the destination and logistics conditions. Express delivery is available at an additional cost, which will be displayed at checkout where applicable.

Shipping Terms All orders are shipped from our European warehouses located in France and Germany. Orders are processed within 1–2 business days after payment confirmation. Estimated delivery time is 3–7 business days depending on the destination. We partner with reliable logistics providers to ensure timely and secure delivery. Customers will receive tracking information once the order has been shipped. Please note that delivery times may be affected by external factors such as weather conditions, public holidays, or logistics disruptions. We currently deliver to mainland France and Germany. Delivery to certain remote areas or islands may be subject to limitations or additional charges.

We comply with all applicable VAT regulations within the European Union. Our company is registered for VAT and ensures that VAT is correctly charged and reported according to the destination country of the customer. All prices displayed on the platform include VAT unless otherwise specified. Invoices can be provided upon request in compliance with EU tax regulations.

We are committed to ensuring the safety and quality of all our products. All products comply with applicable EU regulations, including CE certification, RoHS, and other relevant directives where required. Customer data protection is strictly respected in accordance with the General Data Protection Regulation (GDPR). We only collect and process customer information necessary for order fulfillment and customer service purposes. We do not share customer data with third parties except when required for logistics and payment processing. All transactions are processed through secure systems to ensure data protection and privacy.

Si vous changez d’avis, les retours sont gratuits!
Vous avez 14 jours pour retourner vos produits. Vous serez remboursé au plus tard 14 jours après la réception par le marchand de votre décision de vous rétracter. Veuillez noter que le marchand peut suspendre votre remboursement jusqu'à réception des produits ou de la preuve de renvoi des produits retournés, la date la plus proche étant retenue. Si vous disposez toujours de l'emballage d'origine, merci de l'utiliser pour renvoyer votre produit.

Comment retourner un produit?
C'est facile! Rendez-vous dans "Mes commandes" et cliquez sur "retourner mon produit" pour avoir les instructions de retour.

Autres modalités de retour
Returns Policy

Customers have the right to return products within 14 days of receipt.

Returned items must be unused, in original condition, and in original packaging.

We reserve the right to refuse returns if the product shows signs of use, damage, or is not in its original condition.

For defective or damaged items, customers are entitled to a full refund or replacement.

Customized or special-order items may not be eligible for return.

Company Name: Zhongshan Mengzhilan Lighting Co., Ltd. Brand: Kviflon Business Type: Manufacturer & Cross-border E-commerce Seller Company Description: We are a professional manufacturer specializing in ceiling fans with lights and home lighting products. With over 10 years of experience in the lighting industry, we integrate product design, development, and manufacturing to deliver high-quality and innovative solutions to global customers. Our products are widely sold across major international platforms including Home Depot, Lowe’s, Wayfair, Walmart, and other global marketplaces. We are committed to providing reliable quality, competitive pricing, and efficient fulfillment services through our overseas warehouses in Europe and North America. Compliance: All our products comply with EU regulations, including CE, RoHS, and WEEE requirements where applicable. Customer Service: We provide responsive customer support and aim to resolve any issues within 24–48 hours. We are an international lighting brand specializing in modern ceiling fans with lights for indoor and outdoor use. With strong manufacturing capabilities and global supply chain experience, we provide high-quality products to customers across Europe and North America. Our European fulfillment network allows fast and reliable delivery, ensuring a smooth shopping experience. We focus on energy-efficient, quiet, and stylish solutions designed for modern homes.