LUMIERE Store

Shipping fees are calculated based on product size, weight, and delivery destination. For deliveries within mainland France: - 0–2 kg: €6.99 - 2–5 kg: €9.99 - 5–10 kg: €14.99 - 10–20 kg: €19.99 - 20–30 kg: €29.99 For other EU countries, shipping costs are calculated at checkout depending on destination and carrier.

Orders are processed within 1–2 business days after payment confirmation. Estimated delivery times: - France: 3–5 business days - Other EU countries: 5–10 business days Orders are shipped via reliable logistics partners or equivalent carriers. Tracking information will be provided once the order has been dispatched. Delivery times may vary due to external factors such as logistics delays, peak seasons, or customs clearance.

All prices displayed on ManoMano include VAT in accordance with European Union regulations. The company is registered in France and subject to corporate tax (IS) and VAT under the simplified tax regime. VAT number: FR41999410442 VAT is applied in accordance with OSS (One-Stop Shop) rules for cross-border transactions within the European Union where applicable. Customers may request a VAT invoice upon purchase.

We are committed to protecting customer privacy and personal data. All personal data is processed in compliance with the General Data Protection Regulation (GDPR). Customer information is used solely for order processing, delivery, and customer service. We do not sell, share, or disclose customer data to third parties, except when necessary for order fulfillment (e.g., logistics providers).

Si vous changez d’avis
Vous avez 14 jours pour retourner vos produits. Les frais de retour seront à votre charge. Vous serez remboursé au plus tard 14 jours après la réception par le marchand de votre décision de vous rétracter. Veuillez noter que le marchand peut suspendre votre remboursement jusqu'à réception des produits ou de la preuve de renvoi des produits retournés, la date la plus proche étant retenue. Si vous disposez toujours de l'emballage d'origine, merci de l'utiliser pour renvoyer votre produit.

Comment retourner un produit?
C'est facile! Rendez-vous dans "Mes commandes" et cliquez sur "retourner mon produit" pour avoir les instructions de retour.

Company name: LUMIERE SHOP SARL Legal form: SARL (Société à responsabilité limitée) Registered address: 37 passage du Ponceau Bureau 1549, 75002 Paris, France SIREN: 999410442 VAT number: FR41999410442 Business activity: Distance selling of non-regulated products, including home, furniture, tools, and general goods. Company registration date: 06/01/2026 Customer service contact: CortexEnvelope@outlook.com