CLP

QUELS SONT LES FRAIS DE LIVRAISON? En France la livraison est gratuite . Frais d' expédition dans les îles sur demande! DE COMBIEN S´ÉLÈVE LES FRAIS DE LIVRAISON, SI JE FAIS USAGE DE MON DROIT DE RÉTRACTATION ? En principe nous prenons en charge les frais de retour, si vous faites en tant qu'individu (= consommateurs) usage de votre droit légal de révocation. Exception : Si par contre la valeur de la marchandise retournée s´élève à € 40 ou moins, nous ne prenons malheureusement pas les frais d'expédition en charge. Les frais de retour dûs à une rétractation seront dans ce cas totalement à la charge du client. De par nos expériences, très peu de clients doivent prendre ceux-ci à leur charge car la valeur de la marchandise retournée dépasse très souvent 40 €. Si la marchandise reçue ne correspond pas à votre commande, chose qui arrive très rarement, les frais de port pour le retour seront naturellement à notre charge dans son intégralité. LIVRAISON À L´ ÉTRANGER? Nous essayons de réduire les frais d' expedition à l´ étranger au maximum. Ainsi les frais d´ expédition par pièce sont considérablement bas.Les frais d' expédition se trouvent dans la description du produit à côté des délais de livraison. COMMENT SE DÉROULE LA LIVRAISON ? Les articles proposés sur notre site sont disponibles en stock et peuvent ainsi être expédiés dans la pluspart des cas le jour même de la commande (par paiement à la livraison ou alors sous paiement anticipé le jour même de réception du paiement). Nos livraisons sont effectuées par DPD. QUELLE PROCÉDURE SI JE SUIS ABSENTE AU MOMENT DE LA LIVRAISON ? Les articles sont expédiés avec la société de livraison DPD. Vous trouverez le délai de livraison dans la description de l' article. Nous ne pouvons malheureusement pas vous communiquer une heure précise pour la livraison de votre article, cela dépend du service de livraison. Si vous êtes absent au moment de la livraison, n´ayez aucune crainte car le livreur fera jusqu´à 3 tentatives de livraison et vous laissera à chaque fois une note dans votre boîte à lettres. Vous pouvez ensuite entrer en contact avec la société de livraison pour fixer une date de livraison qui vous convient parfaitement.

CONDITIONS GÉNÉRALES DE VENTE (CGV) DE CLP TRADING 1 Champ d'application et définitions 1.1 Les présentes conditions générales de vente (ci-après CGV) de " CLP Trading GmbH " (ci après "nous") s'appliquent, dans leur version en vigueur au moment de la commande, à toutes les commandes passées par toute personne (ci-après « vous ») via nos sites en ligne. Vous déclarez avoir pris connaissance et accepté les CGV ainsi que les droits et obligations en découlant avant la passation de votre commande. La validation de votre commande vaut donc acceptation des CGV actuelles. Toutes nos livraisons, prestations et offres sont exclusivement régies par les présentes CGV, sauf convention contraire expresse et écrite. Nous nous opposons à toutes conditions générales ou particulières contraires ou dérogatoires aux présentes conditions. 1.2 Le terme « consommateur » utilisé dans ces CGV désigne une personne physique passant une commande qui ne relève pas de son activité professionnelle commerciale ou libérale. Un « professionnel » au sens des présentes CGV est une personne physique ou morale qui, lorsqu'elle passe une commande, agit dans le cadre et pour le compte de son activité professionnelle libérale ou commerciale. Le terme « client » peut désigner aussi bien un consommateur qu'un professionnel. 1.3 Le terme « jour ouvrable » au sens des présentes CGV désigne tous les jours de la semaine à l'exception des samedis, dimanches et jours fériés. 2 Conclusion du contrat 2.1 La présentation de nos marchandises sur nos sites en ligne est une invitation non contraignante à commander nos produits. 2.2 Les offres de produits sont valables tant qu'elles sont visibles sur le site en question, dans la limite des stocks disponibles. En cas d'indisponibilité du produit, nous vous informerons par courrier électronique dans les meilleurs délais et vous proposerons soit un produit de qualité et de valeur équivalente, soit l'annulation de votre commande. En cas d'annulation de la commande, les sommes que vous aurez déjà versées vous seront remboursées dans un délai de trente (30) jours suivant l'annulation de la commande. 2.3 Suite à la sélection du ou des produits souhaités, vous remplissez un formulaire de commande et devez cliquez sur l'icône « suivant ». Après cela vous aurez la possibilité de vérifier les spécificités de la commande et de la modifier. Le bouton « confirmer la commande » vous permet de confirmer votre commande des marchandises contenues dans le panier, la commande devient alors définitive. 2.4 Toute passation de commande vaut acceptation de votre part des prix et descriptions des produits que vous aurez placés dans le panier. 2.5 Nous accuserons réception de votre commande par une confirmation de commande envoyée automatiquement par e-mail à l'adresse e-mail que vous aurez indiquée. Nous nous gardons le droit de refuser votre commande. 2.6 Le traitement de votre commande et le contact client se déroulent par e-mail et par un système de traitement de commande automatisé. Vous avez l'obligation de nous communiquer lors de votre commande une adresse e-mail valide. Vous avez également l'obligation de vérifier que le filtre anti-SPAM que vous utilisez éventuellement ne filtre pas les e-mails envoyé par nous ou par des tierces personnes avec qui nous travaillons. 3 Droit de rétractation 3.1 Vous bénéficiez, en tant qu'acheteur, personne physique non professionnelle, d'un délai de quatorze (14) jours pour exercer votre droit de rétractation sans avoir à justifier de motif ni à payer de pénalité à l'exception des frais de retour. Le délai de quatorze jours court à compter de la date de réception des articles. 3.2 Pour prétendre au remboursement intégral du montant versé (prix de l'objet et frais de port aller éventuels), l'objet devra être retourné en parfait état, sans avoir été monté et sans aucune trace d'utilisation, complet et dans son emballage d'origine. Attention : Nous reprenons seulement les articles qui n'ont pas été montés. 3.3 Les frais de port du retour demeurent à la charge de l'acheteur. 3.4 Informations concernant le retour : Toutes demandes de retour doivent être effectués par e-mail à notre adresse e-mail support@clphelp.zendesk.com Nous vous communiquerons ensuite les informations nécessaires pour effectuer le retour. Les articles seront à retourner à l'adresse suivante: CLP Trading GmbH Kühnehöfe 3, 22761 Hamburg Allemagne Vous devez impérativement nous communiquer un n° de suivi du colis retourné pour que nous puissions vérifier la bonne réception de la marchandise dans notre entrepôt. 3.5 Suites en cas de retour: En cas de retour valide, chaque partie doit retourner tous les articles et paiements reçus. Vous serez remboursé de tout produit retourné dans les conditions décrites aux présentes, dans les 30 jours maximum à compter de la date à laquelle nous recevrons les produits ainsi rendus. 4 Prix et mode de paiement 4.1 Les prix indiqués à la date de la commande sont applicables. Tous les prix contiennent la taxe sur la valeur ajoutée légale. 4.2 Le règlement des marchandises est effectué au choix conformément aux modes de paiement proposés lors de l'opération de commande et aux conditions mentionnées. En fonction du résultat de la vérification de vos données, nous nous réservons le droit d'exclure certains modes de paiement. 4.3 A l'issue du processus de commande, les modes de paiement suivants pourront vous être proposés pour régler vos achats : - le virement bancaire - le paiement via paypal - la carte de crédit - le paiement en contre remboursement 4.4 Sauf convention contraire expresse et écrite le prix est payable comptant, en totalité au jour de la passation de la commande à part pour le paiement en contre remboursement. Nous ne serons pas tenus de procéder à la livraison des produits commandés par vous si le prix ne nous a pas été préalablement réglé en totalité. Sauf stipulation contraire, nous n'accordons aucun escompte. 4.5 Le paiement en contre remboursement s'effectuera au moment de la livraison directement au livreur en espèces, ni chèque ni carte bancaire ne seront acceptés. Ce mode de paiement implique des frais supplémentaires indiqués sur notre site web. 4.6 En cas de retard de paiement, nous nous réservons le droit de facturer des frais de rappel. D'autre part, vous vous engagez à rembourser tous les frais et débours qui nous ont été occasionnés par la poursuite de toute action éventuelle. Ceci comprend, sans préjudice d'une obligation de remboursement des frais judiciaires, tous les frais extrajudiciaires d'un institut de recouvrement ou d'un avocat mandaté. 5 Conditions de livraison 5.1 Les produits commandés seront envoyés à l'adresse que vous aurez indiquée au cours du processus de commande. Nous ne sommes pas responsables des retards de livraison causés par l'indication d'une adresse erronée ou incomplète par vous. Seule l'adresse communiquée via le système de commande sera prise en compte et ce même si l'adresse communiquée lors d'un paiement via paypal est différente. 5.2 Nous ne livrons pas en Corse ni dans les DOM TOM. 5.3 Au cas où une livraison à l'adresse indiquée ne pourrait pas être effectuée, la société de livraison renverra la commande au vendeur. Les frais de la livraison infructueux sont à la charge de l'acheteur. Nous déclinons toute responsabilité pour les retards de livraison causés par l'absence du destinataire du colis ou son non-retrait dans le délai prévu à cet effet dans un point de retrait. 5.4 Si vous êtes un consommateur, le transfert des risques intervient au moment de la remise des produits à l'adresse de livraison que vous avez fournie ou au moment du retrait du colis auprès du transporteur. Si vous un êtes un professionnel, le transfert des risques intervient au moment de l'expédition de la marchandise par nous. 6 Réserve de propriété 6.1 La marchandise reste notre propriété jusqu'au règlement intégral. 6.2 La clause de réserve de propriété précitée ne fait pas obstacle à ce que les risques de la perte ou de détérioration des marchandises seront à votre charge dès leur mise à disposition (pour les consommateurs) ou dès leur envoi (pour les professionnels). 7 Garantie Sauf toute autre disposition expresse, les dispositions légales sont applicables en matière de garantie. 8 Protection des données à caractère personnel et cookies 8.1 Dans tous les processus de traitement de données (saisie, enregistrement et utilisation), nous respectons strictement les prescriptions légales en vigueur en matière de protection des données. 8.2 Nous enregistrons les données que vous nous communiquez lors de votre commande. La collecte et le traitement automatisé de ces données vous concernant sont nécessaires à la gestion de votre commande. Le traitement de vos données est effectué via le fournisseur de services „Afterbuy" (VIA Online GmbH à Krefeld en Allemagne). Nous transmettons ainsi vos données à caractère personnel exclusivement pour le traitement de votre commande à "Afterbuy". Pour plus d'informations concernant l'utilisation de vos données à caractère personnel par "Afterbuy" et pour lire la déclaration de protection des données à caractère personnel de la société VIA Online GmbH, merci de consulter le lien suivant: http://www.afterbuy.de/Datenschutz.htm 8.3 Vos données à caractère personnel seront également transmis aux sociétés de livraison dans la mesure où celles-ci sont nécessaires pour effectuer votre livraison. 8.4 Ces informations et données sont également conservées à des fins de sécurité, afin de respecter les obligations légales et réglementaires. 8.5 Nous ne transmettons pas sans votre accord vos données à caractère personnel à des tiers à des fins publicitaire. 8.6 Vous pouvez à tout moment exercer votre droit d'accès gratuit à vos données personnelles ainsi que votre droit de rectifier, de bloquer ou d'effacer ces données. Merci de nous contacter par e-mail à clp-fr.clp_gmbh@msg.afterbuy.de ou par le formulaire de contact du site internet. 8.7 Informations sur les Cookies: Nous souhaitons continuer à créer pour vous un site Internet aussi personnalisé que possible et amélioré en permanence, afin que vous puissiez faire agréablement vos achats en ligne. C'est pourquoi nous mettons dans certains cas sur notre site ce que l'on appelle des cookies. Il s'agit là de petits fichiers texte générés par un serveur et qui, par le biais du navigateur utilisé, s'enregistrent sur votre ordinateur pendant que vous visitez le site. Dans notre boutique en ligne le contenu de votre panier est enregistré dans un cookie. Vous pouvez acceder à ces informations lors d'un prochain visite sur notre site web. Si vous souhaitez vous enregistrer comme client sur notre site ou si vous souhaitez passer commande, nous avons besoins de vos coordonnées. Ces informations serons enregistrés dans des cookies, ainsi lors d'une prochaine commande vous ne devez pas remplir de nouveaux vos coordonnées. Vous pouvez configurer votre navigateur de telle sorte qu'il vous prévienne préalablement à l'enregistrement de cookies. Vous pouvez aussi refuser toute réception de cookies sur votre ordinateur. Toutefois, dans certains cas, refuser les cookies peut entraîner une restriction des fonctionnalités. Nous vous recommandons donc d'autoriser la réception de cookies lorsque vous visitez notre site. 9 Droit applicable 9.1 Le présent contrat est régi par le droit de la République fédérale d'Allemagne. Les prescriptions coercitives de votre pays de résidence en sont exclues. L'application de la Convention des Nations Unies sur les contrats de vente internationale de marchandises est exclue. Pour les consommateurs cette règle s'applique dans la mesure où il n'existe pas de règles supplémentaires dans le pays de résidence. 9.2 Dans les relations contractuelles avec nos clients professionnels, les tribunaux du ressort de notre siège social sont exclusivement compétents. Nous nous réservons cependant le droit d'assigner le client professionnel devant les tribunaux de son siège. 10 Divers 10.1 Les dimensions données dans les descriptions de nos articles sont des dimensions "environ". 11 Clause de sauvegarde 11.1 Si une des dispositions de ces CGV était ou devenait nulle ou inopposable, la validité des autres dispositions ne s'en trouverait pas affectée. La disposition nulle ou inopposable serait alors remplacée par les dispositions légales applicables.

PRIVACY POLICY 1. AN OVERVIEW OF DATA PROTECTION GENERAL The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below. DATA COLLECTION ON OUR WEBSITE Who is responsible for the data collection on this website? The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's required legal notice. How do we collect your data? Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form. Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website. What do we use your data for? Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site. What rights do you have regarding your data? You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities. ANALYTICS AND THIRD-PARTY TOOLS When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy. You can object to this analysis. We will inform you below about how to exercise your options in this regard. 2. GENERAL INFORMATION AND MANDATORY INFORMATION DATA PROTECTION The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy. If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens. Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible. NOTICE CONCERNING THE PARTY RESPONSIBLE FOR THIS WEBSITE The party responsible for processing data on this website is: CLP Trading GmbH Triftenstraße 93 32791 Lage Geschäftsführer: Matthias Weber, Andreas Menke Telephone: +49 (0) 5232 – 69 899 -0 Email: info@clp.de The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.). REVOCATION OF YOUR CONSENT TO THE PROCESSING OF YOUR DATA Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed. RIGHT TO FILE COMPLAINTS WITH REGULATORY AUTHORITIES If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html. RIGHT TO DATA PORTABILITY You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible. SSL OR TLS ENCRYPTION This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar. If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties. ENCRYPTED PAYMENTS ON THIS WEBSITE If you enter into a contract which requires you to send us your payment information (e.g. account number for direct debits), we will require this data to process your payment. Payment transactions using common means of payment (Visa/MasterCard, direct debit) are only made via encrypted SSL or TLS connections. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon in your browser line is visible. In the case of encrypted communication, any payment details you submit to us cannot be read by third parties. INFORMATION, BLOCKING, DELETION As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data. OPPOSITION TO PROMOTIONAL EMAILS We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received. 3. DATA COLLECTION ON OUR WEBSITE COOKIES Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site. You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website. Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of DSGVO. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy. SERVER LOG FILES The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are: Browser type and browser version Operating system used Referrer URL Host name of the accessing computer Time of the server request IP address These data will not be combined with data from other sources. The basis for data processing is Art. 6 (1) (f) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract. CONTACT FORM Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission. We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed. We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision. REGISTRATION ON THIS WEBSITE You can register on our website in order to access additional functions offered here. The input data will only be used for the purpose of using the respective site or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject your registration. To inform you about important changes such as those within the scope of our site or technical changes, we will use the email address specified during registration. We will process the data provided during registration only based on your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed. We will continue to store the data collected during registration for as long as you remain registered on our website. Statutory retention periods remain unaffected. LEAVING COMMENTS ON THIS WEBSITE If you use the comment function on this site, the time at which you created the comment and your email address will be stored along with your comment, as well as your username, unless you are posting anonymously. Storage of the IP address Our comment function stores the IP addresses of those users who post comments. Since we do not check comments on our site before they go live, we need this information to be able to pursue action for illegal or slanderous content. How long comments are stored The comments and the associated data (e.g. IP address) are stored and remain on our website until the content commented upon has been completely deleted or the comments are required to be removed for legal reasons (slander, etc.). Legal basis The comments are stored based on your consent per Art. 6 (1) (a) DSGVO. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed. PROCESSING OF DATA (CUSTOMER AND CONTRACT DATA) We collect, process, and use personal data only insofar as it is necessary to establish, or modify legal relationships with us (master data). This is done based on Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract. We collect, process and use your personal data when accessing our website (usage data) only to the extent required to enable you to access our service or to bill you for the same. Collected customer data shall be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected. DATA TRANSMITTED WHEN ENTERING INTO A CONTRACT WITH ONLINE SHOPS, RETAILERS, AND MAIL ORDER We transmit personally identifiable data to third parties only to the extent required to fulfill the terms of your contract, for example, to companies entrusted to deliver goods to your location or banks entrusted to process your payments. Your data will not be transmitted for any other purpose unless you have given your express permission to do so. Your data will not be disclosed to third parties for advertising purposes without your express consent. The basis for data processing is Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract. 4. ANALYTICS AND ADVERTISING GOOGLE ANALYTICS This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Google Analytics cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising. IP anonymization We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google. Browser plugin You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en. Objecting to the collection of data You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Google Analytics. For more information about how Google Analytics handles user data, see Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en. Outsourced data processing We have entered into an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics. Demographic data collection by Google Analytics This website uses Google Analytics' demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This collected data cannot be attributed to any specific individual person. You can disable this feature at any time by adjusting the ads settings in your Google account or you can forbid the collection of your data by Google Analytics as described in the section "Refusal of data collection". GOOGLE ANALYTICS REMARKETING Our websites use the features of Google Analytics Remarketing combined with the cross-device capabilities of Google AdWords and DoubleClick. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. This feature makes it possible to link target audiences for promotional marketing created with Google Analytics Remarketing to the cross-device capabilities of Google AdWords and Google DoubleClick. This allows advertising to be displayed based on your personal interests, identified based on your previous usage and surfing behavior on one device (e.g. your mobile phone), on other devices (such as a tablet or computer). Once you have given your consent, Google will associate your web and app browsing history with your Google Account for this purpose. That way, any device that signs in to your Google Account can use the same personalized promotional messaging. To support this feature, Google Analytics collects Google-authenticated IDs of users that are temporarily linked to our Google Analytics data to define and create audiences for cross-device ad promotion. You can permanently opt out of cross-device remarketing/targeting by turning off personalized advertising in your Google Account; follow this link: https://www.google.com/settings/ads/onweb/. The aggregation of the data collected in your Google Account data is based solely on your consent, which you may give or withdraw from Google per Art. 6 (1) (a) DSGVO. For data collection operations not merged into your Google Account (for example, because you do not have a Google Account or have objected to the merge), the collection of data is based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing anonymous user behavior for promotional purposes. For more information and the Google Privacy Policy, go to: https://www.google.com/policies/technologies/ads/. GOOGLE ADWORDS AND GOOGLE CONVERSION TRACKING This website uses Google AdWords. AdWords is an online advertising program from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States ("Google"). As part of Google AdWords, we use so-called conversion tracking. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that your internet browser stores on your computer. These cookies expire after 30 days and are not used for personal identification of the user. Should the user visit certain pages of the website and the cookie has not yet expired, Google and the website can tell that the user clicked on the ad and proceeded to that page. Each Google AdWords advertiser has a different cookie. Thus, cookies cannot be tracked using the website of an AdWords advertiser. The information obtained using the conversion cookie is used to create conversion statistics for the AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, advertisers do not obtain any information that can be used to personally identify users. If you do not want to participate in tracking, you can opt-out of this by easily disabling the Google Conversion Tracking cookie by changing your browser settings. In doing so, you will not be included in the conversion tracking statistics. Conversion cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising. For more information about Google AdWords and Google Conversion Tracking, see the Google Privacy Policy: https://www.google.de/policies/privacy/. You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website. 5. NEWSLETTER NEWSLETTER DATA If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties. We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1) (a) DSGVO. You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the "unsubscribe" link in the newsletter. The data processed before we receive your request may still be legally processed. The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted. Data we have stored for other purposes (e.g. email addresses for the members area) remain unaffected. 6. PLUGINS AND TOOLS GOOGLE WEB FONTS For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO. If your browser does not support web fonts, a standard font is used by your computer. Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google's privacy policy at https://www.google.com/policies/privacy/. GOOGLE MAPS This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO. Further information about handling user data, can be found in the data protection declaration of Google at https://www.google.de/intl/de/policies/privacy/. 7. PAYMENT SERVICE PROVIDERS PAYPAL Our website accepts payments via PayPal. The provider of this service is PayPal (Europe) S.à.r.l & Cie, S.C.A. (22-24 Boulevard Royal, L-2449 Luxembourg. If you select payment via PayPal, the payment data you provide will be supplied to PayPal based on Art. 6 (1) (a) (Consent) and Art. 6 (1) (b) DSGVO (Processing for contract purposes). You have the option to revoke your consent at any time with future effect. It does not affect the processing of data previously collected. KLARNA Our website accepts payments via Klarna. This service is provided by Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden. Klarna offers various payment options (e.g. installment payments). If you opt to pay using Klarna, Klarna will collect various pieces of personal data from you. Further information can be found in the Klarna privacy policy: https://www.klarna.com/de/datenschutz/. Klarna uses cookies to optimize the use of Klarna checkout solution. Optimizing the checkout solution provides a legitimate interest within the meaning of Art. 6 (1) (f) DSGVO. Cookies are small text files that are stored on your device and do no harm. They remain on your device until you delete them. For further information on how Klarna uses cookies, go to the following link: https://cdn.klarna.com/1.0/shared/content/policy/cookie/de_de/checkout.pdf. Data is transmitted to Klarna based on Art. 6 (1)(a) (Consent) and Art. 6 (1)(b) DSGVO (Processing for contract purposes). You have the option to revoke your consent at any time with future effect. It does not affect the processing of data previously collected. SOFORTÜBERWEISUNG Our website accepts payments via Sofortüberweisung. The provider of this service is Sofort GmbH, Theresienhöhe 12, 80339 Munich, Germany. Sofortüberweisung provides us with real-time payment confirmations, allowing us to begin fulfilling our end of our contract right away. If you opt to pay using Sofortüberweisung, you will be submitting a PIN and a valid TAN to Sofort GmbH so that it can access your online banking account. Sofort GmbH will automatically check your account balance and perform the transfer to our account using the TAN you supply. It then sends an immediate transaction confirmation. After logging in, your income, the overdraft protection, and the availability of other accounts and their balances will be checked. In addition to the PIN and TAN, the payment details you provide as well as personal information will be sent to Sofort GmbH. This personal information includes your name, address, telephone numbers, email address, IP address, and any other data required to process your payment. This data must be transferred to identify you securely and to prevent fraud. Data is transmitted to Sofort GmbH based on Art. 6 (1) (a) (Consent) and Art. 6 (1) (b) DSGVO (Processing for contract purposes). You have the option to revoke your consent at any time with future effect. It does not affect the processing of data previously collected. Please refer to the payment with Sofortüberweisung links below: https://www.sofort.de/datenschutz.html and https://www.klarna.com/sofort/.

PRIVACY POLICY 1. AN OVERVIEW OF DATA PROTECTION GENERAL The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below. DATA COLLECTION ON OUR WEBSITE Who is responsible for the data collection on this website? The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's required legal notice. How do we collect your data? Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form. Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website. What do we use your data for? Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site. What rights do you have regarding your data? You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities. ANALYTICS AND THIRD-PARTY TOOLS When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy. You can object to this analysis. We will inform you below about how to exercise your options in this regard. 2. GENERAL INFORMATION AND MANDATORY INFORMATION DATA PROTECTION The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy. If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens. Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible. NOTICE CONCERNING THE PARTY RESPONSIBLE FOR THIS WEBSITE The party responsible for processing data on this website is: CLP Trading GmbH Triftenstraße 93 32791 Lage Geschäftsführer: Matthias Weber, Andreas Menke Telephone: +49 (0) 5232 – 69 899 -0 Email: info@clp.de The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.). REVOCATION OF YOUR CONSENT TO THE PROCESSING OF YOUR DATA Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed. RIGHT TO FILE COMPLAINTS WITH REGULATORY AUTHORITIES If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html. RIGHT TO DATA PORTABILITY You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible. SSL OR TLS ENCRYPTION This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar. If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties. ENCRYPTED PAYMENTS ON THIS WEBSITE If you enter into a contract which requires you to send us your payment information (e.g. account number for direct debits), we will require this data to process your payment. Payment transactions using common means of payment (Visa/MasterCard, direct debit) are only made via encrypted SSL or TLS connections. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon in your browser line is visible. In the case of encrypted communication, any payment details you submit to us cannot be read by third parties. INFORMATION, BLOCKING, DELETION As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data. OPPOSITION TO PROMOTIONAL EMAILS We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received. 3. DATA COLLECTION ON OUR WEBSITE COOKIES Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site. You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website. Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of DSGVO. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy. SERVER LOG FILES The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are: Browser type and browser version Operating system used Referrer URL Host name of the accessing computer Time of the server request IP address These data will not be combined with data from other sources. The basis for data processing is Art. 6 (1) (f) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract. CONTACT FORM Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission. We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed. We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision. REGISTRATION ON THIS WEBSITE You can register on our website in order to access additional functions offered here. The input data will only be used for the purpose of using the respective site or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject your registration. To inform you about important changes such as those within the scope of our site or technical changes, we will use the email address specified during registration. We will process the data provided during registration only based on your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed. We will continue to store the data collected during registration for as long as you remain registered on our website. Statutory retention periods remain unaffected. LEAVING COMMENTS ON THIS WEBSITE If you use the comment function on this site, the time at which you created the comment and your email address will be stored along with your comment, as well as your username, unless you are posting anonymously. Storage of the IP address Our comment function stores the IP addresses of those users who post comments. Since we do not check comments on our site before they go live, we need this information to be able to pursue action for illegal or slanderous content. How long comments are stored The comments and the associated data (e.g. IP address) are stored and remain on our website until the content commented upon has been completely deleted or the comments are required to be removed for legal reasons (slander, etc.). Legal basis The comments are stored based on your consent per Art. 6 (1) (a) DSGVO. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed. PROCESSING OF DATA (CUSTOMER AND CONTRACT DATA) We collect, process, and use personal data only insofar as it is necessary to establish, or modify legal relationships with us (master data). This is done based on Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract. We collect, process and use your personal data when accessing our website (usage data) only to the extent required to enable you to access our service or to bill you for the same. Collected customer data shall be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected. DATA TRANSMITTED WHEN ENTERING INTO A CONTRACT WITH ONLINE SHOPS, RETAILERS, AND MAIL ORDER We transmit personally identifiable data to third parties only to the extent required to fulfill the terms of your contract, for example, to companies entrusted to deliver goods to your location or banks entrusted to process your payments. Your data will not be transmitted for any other purpose unless you have given your express permission to do so. Your data will not be disclosed to third parties for advertising purposes without your express consent. The basis for data processing is Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract. 4. ANALYTICS AND ADVERTISING GOOGLE ANALYTICS This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Google Analytics cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising. IP anonymization We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google. Browser plugin You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en. Objecting to the collection of data You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Google Analytics. For more information about how Google Analytics handles user data, see Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en. Outsourced data processing We have entered into an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics. Demographic data collection by Google Analytics This website uses Google Analytics' demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This collected data cannot be attributed to any specific individual person. You can disable this feature at any time by adjusting the ads settings in your Google account or you can forbid the collection of your data by Google Analytics as described in the section "Refusal of data collection". GOOGLE ANALYTICS REMARKETING Our websites use the features of Google Analytics Remarketing combined with the cross-device capabilities of Google AdWords and DoubleClick. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. This feature makes it possible to link target audiences for promotional marketing created with Google Analytics Remarketing to the cross-device capabilities of Google AdWords and Google DoubleClick. This allows advertising to be displayed based on your personal interests, identified based on your previous usage and surfing behavior on one device (e.g. your mobile phone), on other devices (such as a tablet or computer). Once you have given your consent, Google will associate your web and app browsing history with your Google Account for this purpose. That way, any device that signs in to your Google Account can use the same personalized promotional messaging. To support this feature, Google Analytics collects Google-authenticated IDs of users that are temporarily linked to our Google Analytics data to define and create audiences for cross-device ad promotion. You can permanently opt out of cross-device remarketing/targeting by turning off personalized advertising in your Google Account; follow this link: https://www.google.com/settings/ads/onweb/. The aggregation of the data collected in your Google Account data is based solely on your consent, which you may give or withdraw from Google per Art. 6 (1) (a) DSGVO. For data collection operations not merged into your Google Account (for example, because you do not have a Google Account or have objected to the merge), the collection of data is based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing anonymous user behavior for promotional purposes. For more information and the Google Privacy Policy, go to: https://www.google.com/policies/technologies/ads/. GOOGLE ADWORDS AND GOOGLE CONVERSION TRACKING This website uses Google AdWords. AdWords is an online advertising program from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States ("Google"). As part of Google AdWords, we use so-called conversion tracking. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that your internet browser stores on your computer. These cookies expire after 30 days and are not used for personal identification of the user. Should the user visit certain pages of the website and the cookie has not yet expired, Google and the website can tell that the user clicked on the ad and proceeded to that page. Each Google AdWords advertiser has a different cookie. Thus, cookies cannot be tracked using the website of an AdWords advertiser. The information obtained using the conversion cookie is used to create conversion statistics for the AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, advertisers do not obtain any information that can be used to personally identify users. If you do not want to participate in tracking, you can opt-out of this by easily disabling the Google Conversion Tracking cookie by changing your browser settings. In doing so, you will not be included in the conversion tracking statistics. Conversion cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising. For more information about Google AdWords and Google Conversion Tracking, see the Google Privacy Policy: https://www.google.de/policies/privacy/. You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website. 5. NEWSLETTER NEWSLETTER DATA If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties. We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1) (a) DSGVO. You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the "unsubscribe" link in the newsletter. The data processed before we receive your request may still be legally processed. The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted. Data we have stored for other purposes (e.g. email addresses for the members area) remain unaffected. 6. PLUGINS AND TOOLS GOOGLE WEB FONTS For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO. If your browser does not support web fonts, a standard font is used by your computer. Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google's privacy policy at https://www.google.com/policies/privacy/. GOOGLE MAPS This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO. Further information about handling user data, can be found in the data protection declaration of Google at https://www.google.de/intl/de/policies/privacy/. 7. PAYMENT SERVICE PROVIDERS PAYPAL Our website accepts payments via PayPal. The provider of this service is PayPal (Europe) S.à.r.l & Cie, S.C.A. (22-24 Boulevard Royal, L-2449 Luxembourg. If you select payment via PayPal, the payment data you provide will be supplied to PayPal based on Art. 6 (1) (a) (Consent) and Art. 6 (1) (b) DSGVO (Processing for contract purposes). You have the option to revoke your consent at any time with future effect. It does not affect the processing of data previously collected. KLARNA Our website accepts payments via Klarna. This service is provided by Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden. Klarna offers various payment options (e.g. installment payments). If you opt to pay using Klarna, Klarna will collect various pieces of personal data from you. Further information can be found in the Klarna privacy policy: https://www.klarna.com/de/datenschutz/. Klarna uses cookies to optimize the use of Klarna checkout solution. Optimizing the checkout solution provides a legitimate interest within the meaning of Art. 6 (1) (f) DSGVO. Cookies are small text files that are stored on your device and do no harm. They remain on your device until you delete them. For further information on how Klarna uses cookies, go to the following link: https://cdn.klarna.com/1.0/shared/content/policy/cookie/de_de/checkout.pdf. Data is transmitted to Klarna based on Art. 6 (1)(a) (Consent) and Art. 6 (1)(b) DSGVO (Processing for contract purposes). You have the option to revoke your consent at any time with future effect. It does not affect the processing of data previously collected. SOFORTÜBERWEISUNG Our website accepts payments via Sofortüberweisung. The provider of this service is Sofort GmbH, Theresienhöhe 12, 80339 Munich, Germany. Sofortüberweisung provides us with real-time payment confirmations, allowing us to begin fulfilling our end of our contract right away. If you opt to pay using Sofortüberweisung, you will be submitting a PIN and a valid TAN to Sofort GmbH so that it can access your online banking account. Sofort GmbH will automatically check your account balance and perform the transfer to our account using the TAN you supply. It then sends an immediate transaction confirmation. After logging in, your income, the overdraft protection, and the availability of other accounts and their balances will be checked. In addition to the PIN and TAN, the payment details you provide as well as personal information will be sent to Sofort GmbH. This personal information includes your name, address, telephone numbers, email address, IP address, and any other data required to process your payment. This data must be transferred to identify you securely and to prevent fraud. Data is transmitted to Sofort GmbH based on Art. 6 (1) (a) (Consent) and Art. 6 (1) (b) DSGVO (Processing for contract purposes). You have the option to revoke your consent at any time with future effect. It does not affect the processing of data previously collected. Please refer to the payment with Sofortüberweisung links below: https://www.sofort.de/datenschutz.html and https://www.klarna.com/sofort/.

Si vous changez d’avis
Vous avez 14 jours pour retourner vos produits. Les frais de retour seront à votre charge. Vous serez remboursé au plus tard 14 jours après la réception par le marchand de votre décision de vous rétracter. Veuillez noter que le marchand peut suspendre votre remboursement jusqu'à réception des produits ou de la preuve de renvoi des produits retournés, la date la plus proche étant retenue. Si vous disposez toujours de l'emballage d'origine, merci de l'utiliser pour renvoyer votre produit.

Comment retourner un produit?
C'est facile! Rendez-vous dans "Mes commandes" et cliquez sur "retourner mon produit" pour avoir les instructions de retour.

Autres modalités de retour
DROIT DE RÉTRACTATION : Vous bénéficiez, en tant qu'acheteur, personne physique non professionnelle, d'un délai de quatorze (14) jours pour exercer votre droit de rétractation sans avoir à justifier de motif ni à payer de pénalité à l'exception des frais de retour. Le délai de quatorze jours court à compter de la date de réception des articles. Pour prétendre au remboursement intégral du montant versé (prix de l'objet et frais de port aller éventuels), l'objet devra être retourné en parfait état, sans avoir été monté et sans aucune trace d'utilisation, complet et dans son emballage d'origine. Attention : Nous reprenons seulement les articles qui n'ont pas été monté. Informations concernant le retour : Toutes demandes de retour doivent être effectués par e-mail à notre adresse e-mail clp-fr.clp_gmbh@msg.afterbuy.de Nous vous communiquerons ensuite les informations nécessaires pour effectuer le retour. Les articles seront à retourner à l'adresse suivante: CLP Trading GmbH Kühnehöfe 3, 22761 Hamburg Allemagne Vous devez impérativement nous communiquer un n° de suivi du colis retourné pour que nous puissions vérifier la bonne réception de la marchandise dans notre entrepôt. Suites en cas de retour: En cas de retour valide, chaque partie doit retourner tous les articles et paiements reçus. Vous serez remboursé de tout produit retourné dans les conditions décrites aux présentes, dans les 14 jours maximum à compter de la date à laquelle nous recevrons les produits ainsi rendus.

MENTIONS LÉGALES La boutique tabouret.fr est proposée par : CLP Trading GmbH CEO: Matthias Weber, Andreas Menke Numéro de TVA intracommunautaire: DE232600313 Registre du commerce: HR B 7540, tribunal d´instance de Lemgo (Allemagne) Adresse: Kühnehöfe 3, 22761 Hamburg, Allemagne Email: support@clphelp.zendesk.com Téléphone: Notre service téléphonique (disponible du lundi au vendredi matin de 9:00 à 17:00 heures): 09.74.48.84.31 Vous pouvez également utiliser le formulaire de contact sur notre site web. Responsable du contenu du site internet selon § 5 TMG sont Matthias Weber et Andreas Menke Plateforme de la Commission européenne relative au règlement extrajudiciaire des litiges: www.ec.europa.eu/consumers/odr