Les locaux de cette entreprise sont situés à Shenzhen, country.CN
Conditions de ventes détaillées
Les prix de vente indiqués sur le Site ne tiennent pas compte des frais de livraison, mentionnés avant validation de la Commande et facturés en supplément.
L’Acheteur peut prendre connaissance des frais de livraison minimum applicables à la Commande d’un Produit au sein de la fiche dédiée audit Produit, en dessous du prix de vente.
Les frais de livraison annoncés au sein de la fiche du Produit peuvent notamment varier selon la quantité commandée et la zone de livraison .
Le montant total et définitif des frais de livraisons dont l’Acheteur doit s’acquitter pour sa Commande sont indiqués à l’étape "Livraison de vos achats" lors de la passation de sa Commande.
Nous avons une relation de coopération bonne et stable avec des fournisseurs de logistique tels que DHL, GLS, COLISSIMO.
Nous fournirons le numéro de suivi de chaque commande et son fournisseur de logistique de transport correspondant. Si vous avez des questions sur les informations logistiques du colis, veuillez nous contacter dès que possible, et nous vous aiderons.
Tous les prix sont affichés en TTC
Les informations personnelles du vendeur sont protégées. Nous ne diffuserons ni n'utiliserons à mauvais escient les informations personnelles du vendeur. Nous respectons strictement la réglementation européenne sur les informations personnelles et la sécurité.
1. Existence of the right of withdrawal
The Purchaser has a period of fourteen (14) days from the date of receipt of his Order, to return any Product that does not suit him and request the exchange or refund without penalty, with the exception of costs. of return which remain at his expense.
This period starts from the day on which the Buyer, or a third party other than the transporter and designated by him, takes physical possession of the product.
In particular, the Buyer cannot exercise his right of withdrawal for orders of products:
- made to specifications or clearly personalized; or
- liable to deteriorate or expire quickly; or
-that it has unsealed after delivery and cannot be returned for reasons of hygiene or health protection; or
-which, after having been delivered and by their nature, are inseparably mixed with other articles.
2. The implementation of the right of withdrawal
To exercise his right of withdrawal, the Buyer must inform the Merchant of his decision to withdraw before the expiry of the aforementioned period of fourteen (14) days:
- by logging into his Personal Account and sending him an email by this means; or
- by sending the merchant the attached withdrawal form or any unambiguous declaration expressing its desire to withdraw.
The Buyer must also return the Product to the Merchant without undue delay, and in any event, no later than fourteen (14) days after he has communicated to the Merchant his decision to withdraw.
The product must be returned complete (accessories, instructions ...) in its original condition and, as far as possible, in its original packaging. Incomplete, damaged or soiled products are not reprisals.
The Buyer is informed that the return costs are his responsibility.
To obtain an estimate of the cost of returning their products, the Purchaser can go to the La Poste website (https://www.laposte.fr/envoyer#/). This estimate does not bind the Merchant. In any event, the price to pay for returning products may vary depending on the carrier selected.
3. The consequences of the right of withdrawal
The price of the product purchased and the delivery costs paid by the Buyer when placing his order (with the exception of the additional costs resulting from the fact that the Buyer has chosen a delivery method other than the method less the standard delivery charges) are refunded.
The Merchant will reimburse the Buyer no later than fourteen (14) days from the date on which he is informed of the Buyer's decision to withdraw. He may defer reimbursement until recovery of the product or until the Buyer has provided proof of shipment of the product, the withholding date being that of the earliest of these facts.
The Merchant will proceed with the refund using the same means of payment that the Purchaser used for the initial transaction. With his express consent, he may use another means which will not incur costs for the Buyer.